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Viber icon transparent12/24/2023 The user taps on the shared information and is directed to an internal browser to buy tickets.This information is shared in the chat.The user chooses to share the items they have seen on the internal browser.The user is given a keyboard of options to choose from.The user types in a search query (the team they want to see).The user then chooses the sport they want to see from the keyboard options. The user taps on the Chat Extensions icon and chooses a service from the options at the bottom of the screen.a navigational keyboard can lead to a web interface at the end of the navigation funnel, all with the option to share in the chat.Įxample internal browser flow – Sports tickets chat extension: Note: You may provide a combination of interfaces - i.e. This option is the most flexible of the interface options. This interface is most suitable for more complex searches and actions for example deep navigation and custom searches (e.g. Tapping on an option will redirect the user to an internal browser with their findings. The user taps on the shared content and is redirected to a screen to listen to the song.īased on a search query, the user will receive an interactive grid.The user has chosen share, and it is now displayed in their chat.The user is shown the item they have chosen with options (in this case share).The user taps on the image in the results keyboard that interests them.The user types in a search query, and submits it by tapping on the search button on the keyboard.The user is shown a set of default results.The user taps on the Chat Extensions icon from inside a chat with a contact.Users can share their findings as a Carousel content (rich message). This format is suitable for songs, videos or images for example. Tapping on one of the keyboard items will provide more information or several options for actions in the form of a second keyboard. If the user doesn’t submit a search query they are shown a set of default results, based on service preferences (top trending, new, and so on). Navigational keyboard Interfaceīased on a search query, the user will receive an interactive grid. Example user flowsĪ Chat Extensions search will lead to two different user flows, depending on the type of service you provide. Chat Extensions is available on iOS and Android devices. This version of Chat Extensions is formally called Chat Extensions version 2, and is available from Viber version 6.8.7 and newer. Chat Extension applications who already have a Public Account.displayed herein are for illustration purposes only. Please note: Chat Extensions are designed to allow selected partners who we work closely with to provide search services for users within chats. Users access Chat Extensions by tapping on the search icon in their conversation. Chat Extensions - Technical DocumentationĬhat Extensions are search oriented bots that allow users to interact and share content all from within a chat screen.
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